What I offer
HELPING PROJECTS
SCALE FASTER.

Through expert customer support, strategic partnerships and content that actually drives adoption.

01

CUSTOMER SUPPORT & COMMUNITY

I lead customer support operations at Matrica Labs, helping Web3 projects deliver smooth onboarding, fast troubleshooting and high-quality user experiences.

What's included
Full customer support management & team coordination
One-on-one user troubleshooting and technical guidance
Community moderation, engagement and growth strategies
Help guides, FAQs and educational resources for users
Onboarding flow design and implementation
Discord setup, channel structure and bot configuration
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02

PARTNERSHIPS & BUSINESS DEVELOPMENT

I proactively find, outreach and close new clients and strategic partners in the ecosystem — helping projects expand their reach and revenue.

What's included
Targeted client outreach and lead generation
Partnership building and negotiation
Business development strategy for Web3 tools and platforms
Long-term relationship management and account growth
Ecosystem mapping and opportunity identification
Collab campaign coordination and execution
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03

CONTENT CREATION FOR WEB3

I create clear, engaging and entertaining content that simplifies crypto and helps projects stand out — from short-form video to full content strategy.

What's included
Short-form video creation (X)
Educational threads, posts and articles
Content strategy tailored to your project goals
Client-collaborative videos and campaigns
Solana/web3 explainers and onboarding content
Personal branding and thought leadership content
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READY TO WORK
TOGETHER?

Reach out directly — I respond fast and always down to talk.

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